Refund Policy
Simple principle: if we can’t deliver what you paid for, you get your money back.
Last updated: [Date to be set at launch]
1. Failed or undeliverable orders
If your order cannot be delivered — for example an item goes out of stock after payment — you’ll receive a replacement of equal value or a full refund, your choice.
2. Delivered digital goods
Because digital goods can’t be "returned", orders that have been successfully delivered as described are generally not refundable. If a delivered product doesn’t work as described, contact support within [X days] and we’ll replace it or refund you.
3. How to request a refund
Contact support with your order ID and a short description of the issue. Refund requests are reviewed within [X business days] and approved refunds are returned to your original payment method.
4. Chargebacks
Please contact support before opening a payment dispute — most issues are resolved faster directly with us.